An easy fix for iTunes 10.5 (x64) that won’t install on Windows 7 64 bit

I just downloaded iTunes 10.5 and tried to install it on my Windows 7 64 bit machine. What I got was an error message that said:

There is a problem with this WIndows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.

The fix that allowed 10.5 to install correctly was very simple. Simply go to Control Panel > Uninstall a Program. Right-click on “Apple Software Update” and choose “Repair.” After that, iTunes 10.5 (x64) should install with no problems at all. Apparently the Apple Updater can get messed up and cause the new version not to install. Imagine that.

If only all Windows errors were so easy to fix!



never mind I bypassed the stupid official apple page, apparently it won’t let me download it from thier official page, had to download from a third party, very bad website setup.


Wont work if the apple updater was uninstalled. Maybe if apple didn’t hijack the pc, there wouldn’t be this problem. Obviously you are an apple lover. I only use itunes because you have to if you have an ipad.


You are right that this won’t work if Apple Updater is uninstalled.

I’m not an Apple lover: I used a Macbook for development for about 4 years but decided I missed the openness (and affordability) of the PC. I really don’t like iTunes at all, but it’s a necessary evil for a lot of iDevice folks. Given that, any possible fixes for stuff that goes wrong are probably useful to a lot of people.

Dennis Grillo

I have spent two evenings attempting to load Itunes on my windows 7 64 bit computer. It used to work but I contracted a virus and decided to format my drive, reload te same copy of the operating system and download the latest version of Itunes. I have tried all the suggestions on the verious forums including trying the microsoft fix tool. I also tried the abpove fix by right clicking on the apple software and repair. Why cant Apple amd Microsoft just put a perminent fix in a software update?
I should think Apple would have enough leverage to make this happen do to the amount of revenue being lost when the user can’ purchase music and movies

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